FAQS

What is Gracious Roots Growth Elixir?

Gracious Roots Growth Elixir is a handcrafted herbal hair oil designed to support scalp health, reduce breakage, and encourage healthier hair growth over time.

How often should I use it?

Apply the oil to the scalp 3 to 4 times per week and massage gently for 2 to 5 minutes.

It can also be used on the lengths of the hair to help seal in moisture.

Is it heavy or greasy?

No. The formula is designed to be lightweight while still providing moisture and shine.

Can I use it with protective styles?

Yes. The oil works well with braids, wigs, sew-ins, and other protective styles. Apply directly to the scalp using the dropper.

How long does shipping take?

Orders are processed within 24 to 48 hours.

Shipping typically takes 5 to 7 business days. Weekends are not considered business days.

Tracking will be sent once your order ships.

What if my bottle arrives damaged?

If your bottle arrives damaged, please contact us immediately by email at
customercaregraciousroots@gmail.com
or send us a message on Instagram.

After verification, a replacement bottle can be sent.

Are refunds available?

Due to the nature of the product, orders cannot be returned once shipped.

Do you offer shipping insurance?

Yes. Package insurance can be added at checkout for $10.99 to protect your order in the event of lost, stolen, or damaged packages during transit.